The short version
- Send a written notice by email with the details listed below.
- We review every complete notice and act promptly.
- Repeat infringers lose access to the service.
1. What your notice must include
Following the US Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)), a notice should include:
- A physical or electronic signature of the copyright owner or a person authorized to act for them.
- Identification of the copyrighted work you say is infringed.
- Identification of the material you say is infringing, with enough detail for us to locate it (for example, the channel name and the date and time, or the title of the on-demand item).
- Your contact information: name, address, telephone number and email.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act for the copyright owner.
2. Where to send it
Email your notice to [email protected] with the subject line “Copyright notice”.
3. What we do
When we receive a complete notice, we review it and, where appropriate, remove or disable access to the material identified. We may contact you if we need more information. Incomplete notices may delay our response.
4. Counter-notices
If you believe material was removed by mistake or misidentification, you may send a counter-notice with your signature, identification of the material, a statement under penalty of perjury that you have a good-faith belief it was removed by mistake, and your consent to the jurisdiction of the appropriate court.
5. Notices from Canada
Rights holders in Canada may also send notices under Canada’s Copyright Act. Please include the same identifying details listed above so we can review the claim.
6. Repeat infringers
We end the accounts of customers who repeatedly misuse the service, including by recording or redistributing content in breach of our Terms of Service.
7. False claims
Under US law, knowingly making a false claim of infringement can make you liable for damages. If you are unsure whether material infringes your rights, consider seeking legal advice before sending a notice.