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Support: Replies in the order messages arrive

All prices in US dollars, for the US and Canada

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About us

About Sonix IPTV

Sonix IPTV is built around a simple idea: TV over the internet should be as easy to buy as it is to watch. That means plain prices, a person who helps you set it up and honest answers, including “that device will not work well”.

A family relaxing together while a television displays a fictional nature program.

Why Sonix exists

Streaming TV got cheaper. Buying it got confusing.

Look for IPTV in the US or Canada and you find dozens of sites with near-identical names, prices that change from page to page and reviews that appear twice on the same screen. Many households give up, or pay and then cannot get the app working on their TV.

Sonix takes the opposite approach. We publish five prices and keep them consistent. We check your device before you pay. When you get stuck, you talk to a person on WhatsApp or by email, not a form that disappears into a queue.

We serve households across the United States and Canada, in English, with prices in US dollars.

Plain prices

Five lengths, the same service on each, the monthly math shown. No “starting from” prices that match no plan.

Help from a person

Setup help is part of every plan. You send a photo of the screen; we tell you exactly what to press.

Honest answers

If your device, your connection or the channel you want is not a good fit, we say so before you pay.

Our ground rules

What we will tell you, and what we will not claim

We will always tell you

  • The exact price in US dollars before you pay.
  • Which player app to use on your device.
  • Whether a specific channel or event is available right now.
  • How refunds work, and how to ask for one.

We will not claim

  • Channel or movie counts that nobody can check.
  • “100% uptime”. Every streaming service has the occasional problem; what matters is how fast it is fixed.
  • Reviews we cannot show you the source of.
  • That an offer ends tonight when it does not.

Our support promise

What you can expect from us, start to finish

  1. Before you buy

    Honest answers about your device, connection and channels. No payment needed to ask.

  2. While you set up

    Step-by-step help for your exact device until the first channel plays.

  3. While you watch

    A real reply on WhatsApp or email if anything stops working.

  4. If it is not right

    A written refund policy, with requests accepted within the refund window shown on your order confirmation.

How to reach us

Three contact points, nothing else

If someone contacts you in our name from anywhere other than these, it is not us. Please tell us about it.

Have a question about how we work?

Ask us anything, from how payment works to whether your TV is a good fit. You will get a straight answer from a person.

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